TERMS AND CONDITIONS

WEBSITE CONDITIONS OF USE

Before you can order from us we require you to read and understand these terms and conditions. The terms and conditions should be read in conjunction with our other information pages. We have tried to make all information as clear as possible but if you have any queries please contact us.

Adding an item to your shopping cart or otherwise purchasing an item from us constitutes a confirmation that you have read, understood and agree to the following terms and conditions.

PRODUCT INFORMATION

All product information shown on the website is believed to be correct and accurate. However, we regret that we cannot be held responsible for any errors or omissions.

We cannot be held responsible for the total accuracy of the information that is published, though every effort is maintained to keep the information as accurate and up to date as possible. Therefore, all the actions taken by users of the goods obtained via the website are their own responsibility.

It is impossible to publish all the technical details of the products, therefore all descriptions and images serve to give approximate description of the product. If you have any queries we’re always happy to help.

ORDERING AND DELIVERY

You can order products from us in the following ways: i) via this website ii) by telephoning +302130286269 iii) via Paypal. Not all the options listed are always available. Please contact us if you require help with payment processing and systems.

All prices displayed on the website are in Euro currency and include VAT at the current Greek rate but exclude delivery charges which will be added when you checkout.

The price you pay is the price displayed on this website at the time we receive your order except in the instance where an error has occurred with the data making up the information which is projected through the website. In the event that an error is discovered with the price of any goods you may have ordered, we will inform you as soon as we can whereupon we will give you the option of amending and processing your order at the correct price or cancelling it. If you cancel and you have already paid for the goods, we will give you a full refund.

When you place an order you are offering to buy the product at the stated price.

Orders are subject to availability. In the rare situation that a stock error results in an item from your order not being available, we will contact you at the earliest opportunity to discuss your options. If the product is available and the details of the order are correct, we will send you a further email specifying delivery details and confirming the price of the products purchased. This email will be deemed as acceptance of your order.

If the product is not available or the details of the order are not correct (your address for example) we will contact you by telephone, email or both.

We cannot be held responsible for sudden stock shortages or manufacturing delays.

Salachi may cancel any sale and not supply products if it is reasonable to do so and may change or discontinue the availability of products at any time at its sole discretion. If an order is cancelled, any payment made for the products will be refunded in full. This does not affect your Statutory Rights (i.e. all the stuff you are legally entitled to as a consumer).

You take ownership of the products as soon as they have been delivered to the address detailed on your order.

Any damage to or shortage of the products in transit (i.e. with our couriers) should be noted on the delivery/consignment note at the time of delivery. Transit damages or shortages should be reported to us as soon as possible.

You should inspect your order immediately after delivery and inform us of any damage, error or fault as soon as possible.

You have the right to return any product to us for any reason within 60 days of delivery as long as it is in a resalable, “as new” condition. We guarantee all of our products to be free from manufacturing defects for 12 months.

None of the above affects your statutory rights as a consumer.

If ordering to an address outside the EU, the Greek tax (VAT which is 24%) will be automatically deducted from the price of your items. On receipt of the goods you should expect to pay local import duty at your national rate, we do not have any control over these charges and they vary from country to country so we would recommend you contact someone in your area that can advise on your particular rates.

PRIVACY

Salachi will not share, sell or pass on any of your details to third parties, except in some cases where we supply telephone numbers and email addresses to our couriers for the sole purpose of facilitating delivery or technical support for the purpose of installing your equipment.

We do not store any of your payment details.

Salachi is not responsible for the content of, or information gathered by external websites from posts made on our website or social media pages.

LEGAL DISCLAIMER

Equipment

You use equipment bought from Salachi at your own risk. Salachi and all associated people and organisations accept no responsibility or liability for any injury, accident or death caused by any of the products supplied. It is the responsibility of the performer to take the necessary precautions and to minimize hazards.

Salachi does not sell equipment to children under 18. If you are under 18, you should have bought these products under adult supervision and should continue using them under adult supervision at all times. A high level of proficiency should be attained with your equipment before even considering its use. Safety precautions should always be taken when performing. Salachi also recommends you to take a course from an experienced and qualified instructor.

AERIAL EQUIPMENT

You use aerial acrobatics equipment bought from Salachi at your own risk. Salachi and all associated people and organisations accept no responsibility or liability for any injury, accident or death caused by any of the products supplied. It is the responsibility of the performer to take the necessary precautions and to minimize hazards.

Salachi has a large range of aerial equipment. Strict safety precautions should be adhered to when using such equipment. Some of the most important precautions include, but are not limited to:

 

  • Professional training is essential
  • Do not attempt to learn new moves from videos or books alone.
  • You should never train alone.
  • Rigging should be undertaken by a competent professional. Rig from trees at your own risk.
  • Equipment should be inspected thoroughly before and after every use.

 

COPYRIGHT

All text, images, pictures, graphics, animations and movies hosted on this website are copyright. Illegal copying and reproduction of any materials without written consent violates international copyright law and will be pursued. Commercial websites and organisations caught using our material without permission will be invoiced in full for all materials used. Non-commercial use of our material is allowed with written permission from us and is virtually always granted as long as a link back to Salachi.com and full credits are given.

COMPLAINTS

We endeavor to provide both an excellent level of customer service and only the highest quality products. In the unlikely event of you wishing to complain please contact us via email or telephone and we will do all we can to rectify the problem.